Is I need to pay any monthly charges ?
We do not charge any monthly fee. However, you need to pay Annual Maintenance Charges applicable from 2nd year onwards. Please ref. to pricing table above for more information.
Can I use my existing domain?
Yes, You need to update name server from your existing domain panel. Our support expert will help you, map your domain to our server.
Is it possible to use my own hosting?
You can host your website on your own server or you can ask for complete ownership with full un-encrypted source code & database backup if you are under Owned License. No other eCommerce platform offers this. Also, you need to have Linux based hosting with all the pre-requisites. For more information read server requirement. You also need to share your hosting credentials with us, and our tech. team will deploy your website on your own server.
What Is Payment Gateway?
If you have to accept online payments from your Indian customers, you need to have an Indian payment gateway A/c. Once an Indian payment gateway is set-up on your online store, your customers can pay you via credit / debit card or net-banking.
What do you mean by Free Payment Gateway?
Set-up fee or AMC to the payment gateway provider is waived off. Which results in at-least Rs. 10000 worth of savings for you. This Payment Gateway account will be in your company’s name, so it remains with you forever. The payment for every transaction through your payment gateway is transferred to your company bank a/c in T+2 days (i.e 2 days after every transaction).
Can I use my own Payment Gateway?
Yes, if you already have a payment gateway a/c, you can use that. We are integrated with all major payment gateways.
Can you customize the platform according to our needs?
You can hire us for any customization related to your website. Our work is inspired by your requirements, so please feel free to share your requirement and we will quote our best custom pricing accordingly.
What do you mean by logistics integration?
Our web application is integrated with leading courier companies API to help you integrate your accounts with them, So, you can schedule your pickups automatically via your website admin panel. For more information please contact us.
Can I upgrade my plan at later stage?
Yes, definitely. We have designed our packages in the way to help start your store at the minimum possible cost and upgrade it as per your requirements.
Is Bandwidth & Space is Unlimited?
Yes, we offer web hosting with unlimited bandwidth, storage space, traffic to your website is without any FUP. For more information please ref. to pricing table above.
Are there any additional hosting charges?
Hosting is a complimentary free service for all our clients. However, you can also host your website on your own hosting server/account. Not able to find good hosting providers? do get in touch with us & we can help you choose the right hosting provider.
Is I need to pay any additional fee, taxes or service charge?
There is no additional or hidden charges. All our pricing includes Service Tax of 14.5%, according to government regulations.